Automate the Admin
In Your Property Business
Work orders, contractor scheduling, tenant updates and invoicing — handled automatically, around the systems you already use. Live in four weeks.
30 minutes · no cost · you keep the written plan either way
Captured once
Work arrives from any channel and is logged automatically. No re-keying, no second version of the truth.
The field reports itself
Engineers record the job on site, with photos. The office sees it without chasing.
Paperwork drafts itself
Client reports written from what the engineer captured. An evening's writing-up becomes a review.
Sound familiar?
None of this is a technology problem. It's a co-ordination problem — and it's eating the hours your team should spend on properties and people.
Work orders live in WhatsApp
Jobs arrive by text, call and email. Nothing's in one place, and nothing's searchable when a tenant chases.
Contractors chased by phone
Someone spends the morning ringing round for availability, then ringing again for updates that never came.
Invoices reconciled by hand
Contractor invoices matched line by line against jobs that may or may not have been signed off.
Compliance in someone's head
Gas safety, EICRs and fire risk assessments tracked in a spreadsheet one person fully understands.
Three systems, built for property teams
We don't sell a platform you have to migrate to. We build around what you're already running.
Maintenance & work orders
Jobs arrive from any channel, get triaged by urgency, matched to an available contractor with the right certification, and dispatched automatically. Tenants get updates without anyone typing them.
Tenant & landlord comms
An assistant that answers the routine 70% — “when's my repair”, “how do I report a leak” — around the clock, and hands anything sensitive to a human with the full history attached.
Invoicing & compliance
Contractor invoices matched automatically against completed jobs and flagged when they don't reconcile. Certificates tracked with renewals raised before they lapse.
12,800 properties. Information that moves itself.
A South-East London property maintenance, refurbishment and development group. Around 50 field engineers, 1,500 landlord clients, and roughly 1,200 jobs a month.
~12,800
Properties across the portfolio.
~1,200 / month
Reactive and planned jobs flowing through the system.
~50 engineers
Field team reporting from site as the work happens.
~1,500 clients
Landlords and managing agents served from one place.
What was happening before
Nothing was designed badly — it had simply been outgrown. Work arrived through several channels and was logged by hand. Progress came back informally: a call, a message, a conversation at the end of the day. Reports were written up afterwards from memory and notes, and outstanding work was chased by assembling spreadsheets one client at a time.
Each part worked. Together they consumed a great deal of skilled time and left the business without a reliable current picture of itself.
What changed
- 1Work is captured once, structured and ready to act on. No re-keying.
- 2Jobs are allocated visually; engineers see their day on their phone.
- 3The field reports itself — photos and evidence recorded on site as the work happens.
- 4Client reports draft themselves from what the engineer captured. An evening's writing-up became a review.
- 5Job activity, team performance, costs and outstanding money in one live view.
“Before, enquiries came in from different places — calls, emails, the website, social media — and it was too easy for something to be missed or delayed. Now everything comes into one place. We can see every enquiry, respond quickly, turn the right leads into work orders, and keep the customer, office and engineers aligned. It's given us much more control day to day, and a clearer foundation to grow without adding unnecessary admin.”
How we worked
We started by watching, not building — documenting how the business actually ran, including the informal workarounds people had developed, which is usually where the real problems are visible.
Four weeks, brief to live
A real sequence with real dates — not an abstract methodology. You know what happens each week and what you get at the end of it.
Audit
We sit with your team, map how a job actually moves from report to sign-off, and find where the hours go.
You get: written workflow map + costed plan. Yours to keep.Build
We build against your live systems, in a sandbox, with your data structures — not a generic template.
You get: working system to review, weekly demo.Go live
Phased switch-over on one property block first, then the rest. Your team trained on the real thing.
You get: live system + training + runbook.Tune
Monthly review of what's firing, what's escalating and what needs adjusting as your portfolio changes.
You get: monthly report + priority support.What's co-ordination actually costing you?
Move the sliders. Deliberately conservative, and an estimate rather than a quote — the free audit replaces these assumptions with your real numbers.
Assumes a 70% reduction in manual co-ordination — the low end of what work-order automation typically achieves. Excludes the value of faster response times and fewer missed compliance dates.
I don't sell AI. I fix what quietly wastes your time
I'm Omar Boubakri, founder of Elevait. Most property firms don't have a technology problem — they have a friction problem. Manual work hiding in inboxes. Decisions stuck with the wrong people. Systems that don't talk to each other. Teams doing the same job five different ways.
My background is hands-on. I've worked inside property, maintenance and service businesses, where margins matter and chaos is expensive. I build things that survive the real world, not just a demo.
I run the audit, I build the system, and I'm the person you ring when something needs changing. That's a deliberate limit on how many clients we take on.
The five things everyone asks
What does it cost?
There is no standard price list, because there is no standard job. What it costs depends on how many workflows we automate and how cleanly your existing systems connect. That is exactly what the free audit is for: you get a written, costed plan for your business before you commit to anything — and you keep that plan whether or not you go ahead.
Will it work with the software we already use?
Almost certainly. We build around Reapit, Fixflo, Arthur, Qube, Xero, Sage and most things with an API. If something genuinely can't connect, we tell you in week one rather than after you've paid.
My team isn't technical. Is that a problem?
No — that's the point. If your team has to learn a new system, we've built the wrong thing. The automation runs behind the tools they already use, and training is part of week four.
What happens to our data?
Your data is processed in the UK and EU by our hosting and email providers, under UK GDPR-adequate protections. We're ICO registered and we sign a DPA before we see anything. We don't train models on your data. You own everything we build — if we part ways, it's yours.
How long until we see anything?
A written workflow map and costed plan within a week of the audit. Most builds are live in four weeks, starting with a single property block so nobody has to trust it all at once.
Find out what's automatable — free
Thirty minutes on a call. We map how work actually moves through your business and send a written plan with projected time and cost savings. No pitch unless you ask for one.
- 1You send three lines about your biggest bottleneck.
- 2We reply within one working day with times.
- 330-minute call — we ask about process, not budget.
- 4You get the written plan within three days. Yours either way.
Prefer to talk now?
07940 744768
info@elevait.co.uk